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Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

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kevin lay
kevin lay 1.0

Well I had an issue tonight where I needed a plumber called at like 8ish pm was told I would get a call shortly waited til 1030ish and called back and they said they don't know why I had not been contacted. So it's almost midnight and have decided to ...just wait til morning cause never got a call back. I will definitely be calling somewhere in the morning to come fix my problem. I just wish they had been honest and said sorry we may be 24 hour company but we won't be available tonight.Read More...

Wanda Birk
Wanda Birk 3.0

I was really shocked at how much I was charged for about a job that took about an hour, twice as much as expected with only needing one part. I feel taken. Customer service was good.

Andy Middlen
Andy Middlen 5.0

I reached out to Comfort Heroes for an appointment - I was contacted very quickly, and they were able to send someone out to my home very quickly as well. I was impressed. My "comfort hero's" name was DARIEN - he was extremely knowledgeable, honest, and ...friendly. That's a rare combination to find nowadays. I had a very pleasant experience. And perhaps most importantly - my issue seems to be fixed!Read More...

Ben Stevenson
Ben Stevenson 1.0
Just chillin
Just chillin 5.0
Brian Prisbe
Brian Prisbe 1.0

I've used Comfort Heroes to install an outdated furnace and air conditioner in my home. They completed the job quickly and i think reasonably priced. I called them to help with a clogged urinal at my business. I had to pay them $1000 up front. The ...Tech came out, worked on it for a bit and then said he didn't have a long enough snake and would be back. 5 hours later he came back and fixed the problem for another $700. $1700 for labor. No parts were needed. We had the same problem a month later with another urinal. We called a different local mom and pop company who came out the same day, made 1 trip, fixed the problem for $135.26. Needless to say Comfort Heroes ripped off our non-profit youth facility.Read More...

Nick Pietz
Nick Pietz 1.0

Had them come give me an estimate and they turned on a leaking pipe and left. Leaked water under my kitchen floor and into my basement ceiling. They refused to fix anything and when they came back to do the work tried charging me over $1,000 on something ...that was quoted at $300. The “supervisor” Josh Victor told me they won’t do anything to fix it because the estimator doesn’t work for them anymore. Worst experience ever. Do not use this companyRead More...

Nick Burke
Nick Burke 1.0

Insanely overpriced compared to competitors in the area. Suggested condemning the furnace when a simple repair was perfectly fine, and much cheaper elsewhere. The technician and customer service were great, but the value is the worst I have ever seen.

Tisha Hutchings
Tisha Hutchings 1.0

My furnace suddenly stopped working yesterday and could tell the pilot light was out. Comfort Heroes came out said my furnace needed to be replaced and if not the repair would be really expensive and he wasn’t even sure they had the part. Sent me two ...outrageous quotes for a new furnace, made sure to mention they financed and left. Never checked to see if they had the part nor give an estimate for that. Also, did not say what was wrong other than it was old and needed to be replaced. Called another company that came out in the evening. Checked everything over and said I needed to replace the igniter. He came back this morning and had my heat running within a half hour. The charge……$209 for the inspection last night and this morning’s work. Glad I got a second opinion instead of assuming my only option was a $15,000 furnace for furnace/ac. Will never use again.Read More...

Warren Sturlaugson
Warren Sturlaugson 5.0

They got the job done in one day. Tim was very professional. Would use Comfort Heroes again.

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